Privacy Policy (2026)
Effective Date: May 20, 2026
At Roots Naturopathic (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us through www.rootsnaturopathic.ca.
This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect limited personal information when you:
Fill out a contact form
Subscribe to our newsletter or lead magnets
Book an appointment
Download educational resources
Communicate with us through the website
This information may include:
Name
Email address
Phone number (if voluntarily provided)
We do not collect or store personal health information directly through this website.
How We Use Your Information
We may use your information to:
Respond to inquiries
Send newsletters, educational content, or clinic updates
Deliver requested resources or lead magnets
Schedule appointments when requested
Improve our website and user experience
Communicate important clinic-related information
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Appointment Booking
Our website may link to secure third-party booking platforms such as Jane App or OutSmart Electronic Medical Records software.
Information submitted through these platforms is governed by the privacy policies and security practices of those providers.
Cookies & Website Analytics
Our website may use cookies and analytics tools, including services such as Google Analytics, to help us understand website traffic and improve user experience.
These tools may collect non-identifying information such as:
Browser type
Device type
Pages visited
Time spent on the site
General geographic region
You can disable cookies through your browser settings if preferred.
Email Marketing
If you opt into our mailing list, we may send educational emails, clinic news, event updates, or promotional content.
We may use third-party email marketing platforms such as ActiveCampaign or Hiveality manage communications securely.
You can unsubscribe at any time.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers only when necessary to operate our website, booking systems, or email communications.
These providers are expected to maintain appropriate privacy and security safeguards.
Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Your Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Withdraw consent for communications
Request deletion of your information where applicable
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Roots Naturopathic
Email: info@rootsnaturopathic.ca
Phone: 613-435-5757